99ymm Privacy Policy

1. Introduction

99ymm is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes how 99ymm collects, stores, uses, and keeps your personal information secure.

By using our website 99ymm.cam, you are considered to have agreed to all the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. Our goal is to remain fully transparent about your information and to give you the greatest possible control over your own data.

2. Information We Collect

When opening an account on 99ymm and when using our services, we may collect the following types of information:

2.1 Identity Information

• Full name
• Date of birth (for age verification — our services are for those aged 21 or above only)
• National ID number or passport number (if required during the verification process)
• Address

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• Mobile wallet or account numbers required for bKash, Nagad, Rocket or bank transfers (for transaction processing only)
• Deposit and withdrawal history
• Betting and gaming transaction records

2.4 Technical Information

• IP address
• Device type, operating system, and browser information
• Login time and session data
• Information collected through cookies and similar tracking technologies

3. How We Collect Information

We collect information in the following ways:

• Directly provided: Information you give us during registration, login, deposit, or withdrawal.
• Automatic collection: Our servers and cookies automatically record your browsing behaviour, click patterns, and technical information.
• From third parties: Limited information from our partner service providers for identity verification, fraud prevention, and payment processing.

4. Purpose of Using Information

99ymm uses your information only for the following lawful purposes:

• Account creation, verification, and management
• Processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
• Providing betting and gaming services and maintaining gaming history
• Providing benefits from bonuses, promotions, and VIP programmes
• Managing 24/7 customer support
• Preventing fraud, money laundering, and illegal activities
• Ensuring responsible gaming and age verification (enforcing the 21+ rule)
• Improving site performance and resolving technical issues
• Meeting legal obligations
• Sending relevant promotional communications where you have given consent

We never sell your information to third parties or rent it out for advertising purposes.

5. Data Storage and Security

99ymm adopts industry-standard technical and administrative measures to protect your personal information.

5.1 Encryption and Technical Security

• SSL/TLS encryption is used for all data transmissions.
• Sensitive information is stored on servers in encrypted form.
• The highest security protocols are followed when processing payment information.
• Regular security audits and vulnerability assessments are conducted.

5.2 Data Retention Period

We retain your information for as long as your account remains active or as needed to provide our services. Even after an account is closed, some information may be retained for a specified period due to legal obligations, dispute resolution, and fraud prevention requirements.

6. Sharing Information with Third Parties

99ymm may share your information with third parties only in the following limited circumstances:

• Payment providers: Minimum information required to process bKash, Nagad, Rocket, and bank transfers.
• Identity verification services: Where applicable to complete the KYC process.
• Game software providers: Minimum session information required to manage gameplay — such as Pragmatic Play, Spribe, JILI, PG Soft, and other providers.
• Legal authorities: In response to a valid order or court directive from a competent legal authority in Bangladesh.
• Business transfers: In the event of a company merger or acquisition, where users will be notified in advance.

Your personal information is not transferred to any third party for any purpose other than those mentioned above.

7. Cookies and Tracking Technologies

The 99ymm.cam website uses cookies and similar technologies to improve your browsing experience.

7.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site (login sessions, security tokens).
• Functionality cookies: To remember your preferences (language, settings).
• Analytics cookies: To understand how the site is used — these do not collect personally identifiable information.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.

8. Your Rights

You have the following rights regarding your personal information:

• Right to access: The right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to object to processing: The right to object to the use of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured format where applicable.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights, please contact us at the address listed in the contact section below. We will endeavour to respond to your request within 30 business days.

9. Account Deletion and Data Deletion Requests

If you wish to close your 99ymm account or request deletion of your personal information, please contact us via our 24/7 live chat support or by email.

We will verify your identity while processing the request. Please note that immediate deletion of information may not be possible in cases involving legal obligations, active disputes, or incomplete financial transactions.

Even after an account is closed, some information will be retained for the applicable regulatory period under anti-money laundering (AML) and fraud prevention regulations.

10. Protection of Minors

99ymm services are entirely for those aged 21 or above only. We do not knowingly collect personal information from minors under any circumstances.

An age verification process is conducted at the time of registration. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our site, please notify us immediately.

11. Changes to the Privacy Policy

99ymm reserves the right to update this privacy policy from time to time. If there are any significant changes, we will:

• Publish the updated date on this page.
• Send a notification to your registered email address.
• Display a special notice on the site where applicable.

If you continue using our site after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

12. Contact Us

For any questions, comments, or information requests regarding the privacy policy, please contact us:

We take any concerns about your privacy seriously and are committed to resolving your requests as quickly as possible. Play responsibly and stay with 99ymm.