For ages 21 and above

99ymm's Responsible Gaming Policy

Enjoy entertainment within limits. 99ymm provides deposit limits, self-exclusion and 24/7 support to keep you protected.

For ages 21 and above only

Why is Responsible Gaming Important?

Online betting and casino games are a form of entertainment — but uncontrolled play can cause harm to personal and family life.

99ymm believes that every player's entertainment experience should be enjoyable, safe and within limits. Responsible gaming is not just about tracking money — it means maintaining full control over your time, finances and emotions.

We encourage all our users to set a budget before playing and stick strictly to that limit. Avoid making decisions driven by the excitement of winning or the frustration of losing.

As part of responsible gaming, 99ymm provides several protective tools for players — all completely free and available at any time. On this page you can learn the details of all these protection measures.

⚠️ Important Warning

Online betting carries a risk of financial loss. Never play with borrowed or saved money. Do not use funds set aside for essential expenses.

Our Protection Tools

99ymm gives you the power to control your own gaming experience — at any time, from any device.

Set Deposit Limits

Set a daily, weekly or monthly deposit limit on your account. Once a limit is set it takes effect immediately, and increasing the limit requires a 48-hour waiting period.

Set Loss Limits

Decide in advance the maximum amount you can lose within a set period. When the limit is reached, the system will automatically stop new bets from being placed — keeping your savings protected.

Session Time Limit

Set in advance how long you will play in one session. When the set time ends, the system will automatically prompt you to take a break. This is an effective way to manage your time in a healthy way.

Time-Out Break

Take a temporary break from 1 day up to 6 weeks. During a time-out, no bets can be placed on your account. Once the break period ends, the account becomes active again automatically.

Self-Exclusion

If you feel there is a serious problem, close your account completely for 6 months or longer. Once this request takes effect, it cannot be cancelled before the set period ends. Contact us via live chat or email.

Reality Check Notifications

Receive pop-up notifications at set intervals reminding you how long you have been playing and your wins and losses. Use this information to make informed decisions.

21+ Age Verification

99ymm strictly does not allow anyone under 21 to open an account or play. Age is verified at registration and identity documents may be requested at any time.

If you know that an underage person you know is using this site, please notify our support team immediately.

Parents can restrict minors' access to online content through third-party apps or services — this is an effective step for family protection.

21+
For Adults Only

Creating an account or betting under the age of 21 is strictly prohibited. The withdrawal process may be suspended if identity has not been verified.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself, take a break and seek support.

  • You are spending more than your budget but cannot stop.
  • You keep placing more bets to try to recover money you have lost.
  • Gaming is cutting into the time you spend with family, friends or at work.
  • You are betting with borrowed money or family savings.
  • You feel restless or irritable when you try to stop playing.
  • You are lying to family about how much you play and how long.
  • You are having difficulty paying bills or meeting everyday needs.
  • You are playing to escape stress, anxiety or loneliness.
🤝 Do Not Hesitate to Seek Help

If any of the signs above feel familiar, please contact our 24/7 live chat right now or email [email protected]. Our support team will help you take the right steps.

How to Activate Protection Tools

Enable protection measures on your account in just a few steps.

1

Log In to Your Account

Sign in to your 99ymm account and select "Account Settings" from the profile menu in the top right corner.

2

Go to the "Responsible Gaming" Section

Find the "Responsible Gaming" tab in the settings menu — all protection tools are available there in one place.

3

Set Your Preferred Limits

For deposit limits, loss limits or session time — enter the amount or time next to each option and press the "Save" button.

4

Confirm with the Support Team

For self-exclusion, contact us via live chat or email. Our team is available 24/7 to assist you in Bengali.

Get Direct Support

If you have trouble enabling or disabling a protection tool, contact our 24/7 Bengali live chat. We are committed to being by your side.

Live Chat — 24/7 in Bengali

99ymm's Commitment

We are not just a gaming platform — we feel a responsibility for the wellbeing of every one of our players.

Safe and Reliable Environment

Your information and funds are always kept secure through SSL encryption and a protected payment gateway.

Age Verification System

We verify age at every new registration and do not allow anyone under 21 to open an account.

Fair Play Assurance

Our games are independently verified and use a random number generator to ensure fair outcomes.

Full Support in Bengali

Our support team provides service entirely in Bengali 24/7 — resolve any issue without a language barrier.

Privacy Protection

Your personal information is never sold or shared with third parties. See our privacy policy for more details.

Quick Facts

Minimum Deposit ৳100
Minimum Withdrawal ৳500
Withdrawal Time 10–45 minutes
Support 24/7
Minimum Age 21+

Frequently Asked Questions

Answers to the most commonly asked questions about responsible gaming.

Yes, lowering a deposit limit takes effect immediately. However, if you want to increase the limit, there is a 48-hour waiting period — this protects you from raising limits on impulse.

Once self-exclusion is active, the account cannot be reactivated before the set period ends. After the period ends, you can contact our support team to reactivate — but a brief verification process must be completed first.

Time-out is a temporary break — typically from 1 day up to 6 weeks. Once the period ends, the account reopens automatically. Self-exclusion is longer-term — a minimum of 6 months — and the account does not reopen even after the period ends without an active request.

You can notify our support team directly. Email [email protected] or contact us via live chat. We will review the relevant account and take the necessary steps.

No. 99ymm strictly follows a 21+ age policy. Age verification is mandatory at registration. If there is evidence that an underage person is using an account, that account will be suspended immediately and any deposited funds will be returned.

Yes, all protection tools — deposit limits, self-exclusion, time-out, reality check — are completely free and can be used at any time. There are no extra charges to enable or disable them.

Play Safe, Enjoy the Fun

Enjoy entertainment at 99ymm responsibly. Browse our games section or learn more on the FAQ page.

Browse Casino Cricket Slots Read FAQ Homepage